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Ecommerce & Retail CRM Software

Microsoft Dynamics 365 Commerce Solutions 

Microsoft Dynamics 365 for Commerce is a complete commerce solution for organizations, offering sales, intelligence and productivity solutions for retailers of all sizes. From merchandising and inventory to point of sale, the Commerce solutions application provides comprehensive support for a more effective customer experience and invaluable customer insights.

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Key Capabilities of Microsoft for Commerce

The capabilities you’ll find when you integrate this application into your business operations include:

Dynamics 365 for Commerce is a cloud-based service with 99.9% uptime, meeting stringent data security and compliance guidelines to ensure the integrity of your business data.

The retail management system includes a unified point of sale system that is cloud engineered and designed. Optimized to run on Windows, iOS, Android and Web systems, this POS is a modern solution with a broad range of transactional capabilities, including online and offline usage and integrations with several peripheral devices.

Unify your data across all sales channels with the Microsoft Dynamics 365 Commerce application. This system offers seamless omni-channel inventory management capabilities, allowing you to maintain your inventory at optimal levels.

The system’s merchandising tools enable your company to use a set of product, pricing and promotion management solutions to meet your business’ merchandising needs.

Dynamics 365 for Commerce enables retailers to manage their channels from a central system, improving efficiency, consistency and coherency for business decisions.

Get a 360° view of your customers throughout their shopping journey so you can understand how to engage them better. Through loyalty programs, shopping patterns and wish lists, you can foster brand loyalty while also learning more about your shoppers and improving customer experience.

The Microsoft Dynamics 365 system for Commerce provides advanced business intelligence functions, advancing your data analytics and visualizations. These reports are made available directly at your POS, so your employees can make the most of the data in real time.

With greater functionality and more business intelligence, your employees are able to interact with your customers and the system with a greater level of understanding to exceed customer expectations. System administrators can determine what data to parcel out and set system access levels to keep data safe, while still providing productive, personalized experiences for employees.

Key Benefits of Dynamics 365 for Commerce

Dynamics 365’s business solutions bring real results to retail and ecommerce companies of all sizes. A few benefits experienced by users of Dynamics 365 for Commerce include:

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Improve Shopping Experiences:

Enhanced customer engagement capabilities allow you to connect with your customers in their shopping experience through cross-channel technology and personalized experiences, elevating your brand as a whole and encouraging repeat business.

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Elevate Services:

Equip your employees with the tools they need to deliver exceptional customer service. From customer and inventory information to effective scheduling, Dynamics 365 for Commerce has what you need.

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Optimize Operations:

Get real-time, actionable data to help you make smarter business decisions.

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Choose Winfosoft

Your Trusted Dynamics 365 Commerce Provider

Getting the Microsoft Dynamics 365 system for Commerce in your business is the first step toward optimizing your ecommerce and retail business. The next step is implementing the system appropriately for your business applications. Winfosoft can help.

Winfosoft is a Microsoft ERP Gold Certified Partner. As a partner, we provide support services for Microsoft ERP systems, using our years of experience in ERP and Cloud Services to help our customers make the most of their Microsoft Dynamics 365 systems. We’ll help you implement your cloud solutions system as effectively and efficiently as possible, so you can focus your efforts on your customer-facing functions for an unmatched commerce experience.

For more information, please visit our Contact Us page or call us at (888) 423-1844.

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